Service / Human Risk Management

Human Risk Analytics & Reporting

Convert training, simulation, exposure, policy and engagement evidence into actionable human-risk intelligence for security leadership.

Business context

What this capability solves

Human-risk programmes generate many metrics but often lack a coherent risk model. Analytics should identify where risk concentrates, which interventions work and whether culture is changing over time.

EBP Integra delivery principle

Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.

Deep-dive capabilities

Capability model

Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.

Risk Score

Combine governed indicators into explainable individual/group risk bands.

Trend Analytics

Track improvement by department, role, geography, risk cohort and campaign.

Intervention Effectiveness

Compare learning/coaching/simulation outcomes to identify what reduces risk.

Compliance View

Track required training, policy acknowledgment and programme evidence.

Executive View

Summarize exposure, behavior trend, high-risk cohorts and remediation progress.

Drill-Down

Allow authorized security teams to investigate relevant behavior or exposure signals with privacy controls.

Reference architecture

How the capability fits together

Final topology, control placement and deployment model are validated during discovery and detailed design.

People & Identity

Employee/contractor population, role, department, risk context, identity and organizational hierarchy.

Behavioral Risk Engine

Assessment, phishing outcomes, learning behavior, policy status, exposure signals and risk scoring.

Engagement & Intervention

AI-personalized coaching, microlearning, phishing simulations, campaigns, policy actions and workshops.

Management & Evidence

Dashboards, risk trends, compliance evidence, integrations, escalations and continuous improvement backlog.

Controls & governance

Data minimization and role-based access
Transparent purpose and acceptable monitoring boundaries
No punitive use of risk scores without governance
False-positive and contextual review for behavioral indicators
Controlled phishing rules and safe landing pages
Policy/e-sign evidence integrity
Retention limits for learning and simulation records
Escalation for exposed credentials or high-risk patterns
Management reporting focused on risk reduction, not surveillance

Priority use cases

CISO human-risk dashboard
Board cyber-culture reporting
Department risk comparison
Compliance evidence
Campaign optimization
High-risk user management

Key deliverables

Risk model
Executive dashboard
Operational dashboard
Monthly/quarterly report
Cohort analysis
Intervention effectiveness report

Integration considerations

HRIS / employee directory
Google Workspace / Microsoft 365
SSO / identity provider
E-mail and approved chat channels
SIEM/SOC or security operations
GRC/policy repository
Ticketing/workflow platform
API/MCP integration layer

Implementation

Phased delivery

Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.

1. BaselineImport population, assess maturity, establish human-risk baseline and segment priority groups.

2. PersonalizeConfigure learning, phishing, policy and intervention pathways based on role and risk.

3. EngageRun chat-native coaching, simulations, campaigns and culture activities in normal work channels.

4. MeasureTrack risk score, learning, simulation outcomes, policy completion and exposure signals.

5. ImproveTarget repeat-risk populations, refine content and controls, and report progress to management.

Outcome and KPI framework

Risk score trendHigh-risk cohort reductionRepeat behaviorReporting behaviorProgramme completionIntervention effectiveness