Service / Human Risk Management

Human Risk Platform Integrations

Connect identity, collaboration, security and governance systems so human-risk workflows are automated, current and operationally useful.

Business context

What this capability solves

Human-risk programmes become manual and stale when user populations, risk events and remediation actions are not synchronized with enterprise systems.

EBP Integra delivery principle

Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.

Deep-dive capabilities

Capability model

Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.

Directory / HRIS

Automate joiner/mover/leaver population, organization and role attributes.

SSO / IAM

Simplify access and enforce administrative security.

Collaboration Channels

Deliver approved coaching, reminders and campaigns in existing communication tools.

Security Operations

Send critical exposure or risk events to SOC/SIEM/ticket workflows where appropriate.

GRC / Policy

Share compliance evidence, risk indicators and remediation status.

API / MCP

Expose governed integration interfaces for automation and agentic workflows.

Reference architecture

How the capability fits together

Final topology, control placement and deployment model are validated during discovery and detailed design.

People & Identity

Employee/contractor population, role, department, risk context, identity and organizational hierarchy.

Behavioral Risk Engine

Assessment, phishing outcomes, learning behavior, policy status, exposure signals and risk scoring.

Engagement & Intervention

AI-personalized coaching, microlearning, phishing simulations, campaigns, policy actions and workshops.

Management & Evidence

Dashboards, risk trends, compliance evidence, integrations, escalations and continuous improvement backlog.

Controls & governance

Data minimization and role-based access
Transparent purpose and acceptable monitoring boundaries
No punitive use of risk scores without governance
False-positive and contextual review for behavioral indicators
Controlled phishing rules and safe landing pages
Policy/e-sign evidence integrity
Retention limits for learning and simulation records
Escalation for exposed credentials or high-risk patterns
Management reporting focused on risk reduction, not surveillance

Priority use cases

Automated workforce sync
SSO rollout
SOC escalation
Policy evidence integration
GRC reporting
Chat-native programme deployment

Key deliverables

Integration architecture
Data mapping
Identity synchronization
API contracts
Security controls
Monitoring/runbook
Integration test evidence

Integration considerations

HRIS / employee directory
Google Workspace / Microsoft 365
SSO / identity provider
E-mail and approved chat channels
SIEM/SOC or security operations
GRC/policy repository
Ticketing/workflow platform
API/MCP integration layer

Implementation

Phased delivery

Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.

1. BaselineImport population, assess maturity, establish human-risk baseline and segment priority groups.

2. PersonalizeConfigure learning, phishing, policy and intervention pathways based on role and risk.

3. EngageRun chat-native coaching, simulations, campaigns and culture activities in normal work channels.

4. MeasureTrack risk score, learning, simulation outcomes, policy completion and exposure signals.

5. ImproveTarget repeat-risk populations, refine content and controls, and report progress to management.

Outcome and KPI framework

Sync successStale identity reductionIntegration incident rateAlert routing successSSO adoptionWorkflow automation rate