Service / Human Risk Management

Security Policy Management & Acknowledgement

Distribute, acknowledge, track and evidence security policies while connecting policy obligations to targeted learning and behavioral risk.

Business context

What this capability solves

Policies are often stored in repositories with limited evidence that employees read, understood or accepted role-specific obligations. Policy operations should be measurable and linked to actual behavior.

EBP Integra delivery principle

Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.

Deep-dive capabilities

Capability model

Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.

Policy Library

Maintain approved security, acceptable use, privacy, AI and role-specific policies.

Audience Targeting

Assign policies based on role, geography, system access or employment status.

Digital Acknowledgement

Capture versioned acceptance or e-sign evidence where required.

Change Re-Acknowledgement

Reissue material policy updates and track completion.

Knowledge Check

Optionally add short comprehension checks for critical obligations.

Risk Linkage

Connect overdue or failed policy requirements to targeted reminders, learning and escalation.

Reference architecture

How the capability fits together

Final topology, control placement and deployment model are validated during discovery and detailed design.

People & Identity

Employee/contractor population, role, department, risk context, identity and organizational hierarchy.

Behavioral Risk Engine

Assessment, phishing outcomes, learning behavior, policy status, exposure signals and risk scoring.

Engagement & Intervention

AI-personalized coaching, microlearning, phishing simulations, campaigns, policy actions and workshops.

Management & Evidence

Dashboards, risk trends, compliance evidence, integrations, escalations and continuous improvement backlog.

Controls & governance

Data minimization and role-based access
Transparent purpose and acceptable monitoring boundaries
No punitive use of risk scores without governance
False-positive and contextual review for behavioral indicators
Controlled phishing rules and safe landing pages
Policy/e-sign evidence integrity
Retention limits for learning and simulation records
Escalation for exposed credentials or high-risk patterns
Management reporting focused on risk reduction, not surveillance

Priority use cases

Acceptable-use rollout
AI policy launch
Remote-work policy
Privileged-access policy
PDP/privacy policy awareness
Annual policy refresh

Key deliverables

Policy register
Audience matrix
Acknowledgement workflow
Evidence log
Completion dashboard
Reminder/escalation rules

Integration considerations

HRIS / employee directory
Google Workspace / Microsoft 365
SSO / identity provider
E-mail and approved chat channels
SIEM/SOC or security operations
GRC/policy repository
Ticketing/workflow platform
API/MCP integration layer

Implementation

Phased delivery

Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.

1. BaselineImport population, assess maturity, establish human-risk baseline and segment priority groups.

2. PersonalizeConfigure learning, phishing, policy and intervention pathways based on role and risk.

3. EngageRun chat-native coaching, simulations, campaigns and culture activities in normal work channels.

4. MeasureTrack risk score, learning, simulation outcomes, policy completion and exposure signals.

5. ImproveTarget repeat-risk populations, refine content and controls, and report progress to management.

Outcome and KPI framework

Acknowledgement completionOverdue policy actionsPolicy version coverageComprehension scoreEscalation agingAudit evidence completeness