Smart Workshop & MES
Digitize production execution, work instructions, quality, traceability and shop-floor visibility.
What this capability solves
Smart Workshop & MES addresses fragmented operational data, delayed decisions and manual intervention by converting field, equipment and enterprise-system signals into governed, measurable operating workflows.
Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.
Capability model
Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.
Production Orders
Translate plans into controlled execution tasks.
Work Instructions
Digital procedures, checks and operator guidance.
Traceability
Track material, batch, operator, machine and process genealogy.
Quality
Capture in-process quality, nonconformance and disposition.
Performance
Monitor line status, cycle time, WIP and losses.
Integration
Synchronize ERP planning and shop-floor execution.
How the capability fits together
Final topology, control placement and deployment model are validated during discovery and detailed design.
Controls & governance
- OT/IT segmentation and least-privilege integration
- Asset ownership and data-quality controls
- Safety and human override for operational actions
- Audit trail for alerts, recommendations and operator decisions
- Resilient/offline behavior for critical operations
- Cybersecurity and change control for edge/OT components
Priority use cases
- Discrete manufacturing
- Batch production
- Traceability
- Paperless shop floor
Key deliverables
- Current-state process and data assessment
- Reference architecture and integration map
- Configured pilot/use-case design
- Operational dashboards and alert logic
- SOP, escalation and RACI
- Acceptance/KPI baseline and scale roadmap
Integration considerations
- ERP
- APS
- SCADA
- QMS/LIMS
- Warehouse
- Identity
Phased delivery
Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.