Service / Enterprise Transformation & Trust

Privacy & PDP Programme

Design and operationalize a complete personal-data protection programme that converts legal obligations into processes, controls and evidence.

Business context

What this capability solves

Privacy compliance requires more than policies. Organizations need data inventories, lawful-basis mapping, rights handling, risk assessment, processor governance, breach processes and evidence.

EBP Integra delivery principle

Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.

Deep-dive capabilities

Capability model

Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.

Governance & Accountability

Roles, policies, committee model, DPO interfaces and evidence responsibilities.

Data Mapping / ROPA

Purpose, data, subject, source, recipient, processor, retention, location and transfer records.

DPIA / LIA / TIA

Structured risk assessment for high-risk processing, legitimate interest and cross-border transfer.

Data Subject Rights

Intake, identity verification, search, review, response, exception and evidence workflow.

Consent & Notice

Purpose-linked transparency, preference and consent lifecycle.

Processor / Vendor Privacy

DPA requirements, subprocessor control, audit rights, deletion and incident obligations.

Reference architecture

How the capability fits together

Final topology, control placement and deployment model are validated during discovery and detailed design.

Business & Governance

Objectives, risk appetite, regulatory/standard requirements, owners and decision rights.

Assessment & Design

Current-state evidence, target controls, architecture, priorities and implementation backlog.

Delivery & Integration

Technical/process implementation, enterprise integration, testing and change enablement.

Operate & Assure

KPIs, control testing, incident/escalation, evidence refresh, management reporting and continuous improvement.

Controls & governance

Risk-based scope and acceptance criteria
Role-based ownership and approvals
Evidence and audit trail
Exception and escalation workflow
Quality review before sign-off
Defined handover and operating procedures

Priority use cases

Enterprise PDP readiness
New product/privacy launch gate
Cloud/vendor onboarding
AI/data analytics DPIA
Cross-border transfer governance
Privacy incident programme

Key deliverables

Gap assessment
Privacy governance framework
ROPA baseline
DPIA/LIA/TIA templates and cases
DSR workflow
Vendor privacy controls
Management dashboard

Integration considerations

Identity and organization model
Asset/data inventories
ITSM/workflow
SIEM/logging
Document/evidence repositories
GRC and management reporting

Implementation

Phased delivery

Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.

1. DiscoverConfirm scope, stakeholders, evidence, dependencies and risk drivers.

2. DesignDefine target operating model, controls, architecture and prioritized roadmap.

3. ImplementDeploy processes/technology, integrate, test and train accountable teams.

4. AssureMeasure outcomes, close gaps, hand over and establish continuous governance.

Outcome and KPI framework

ROPA coverageDPIA completionDSR SLAOverdue retention actionsVendor DPA coveragePrivacy finding closure